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EMDR Training Refunds/Cancellation,
and Transfer Policies



Refunds on purchased tickets are available until 30 days before the first day of training. There are no refunds after this date. No refund will be issued once the training begins. $150 of the total tuition is non-refundable if a learner requests to cancel their enrollment, plus a $75 processing fee.


If you register before verifying that you meet the EMDRIA requirements to join the training, the above-combined fees of $225 will apply to cancel your registration.




If you wish to transfer to a different group, you may do so without a fee of up to 30 days before the first day of your purchased training. If it is less than 30 days before your purchased training begins, transfer to a different group will be subject to a $500 transfer fee. If you fail to provide the required documents for us to be able to confirm your eligibility for the training by the cancellation deadline, you will not be able to receive a refund if you do not qualify.


If choosing a payment option, any declined payments must be settled within 3 business days. To receive a certificate of completion, payment plans must be completed.

Refunds and Basic EMDR training certificates are not available to participants who miss portions of training i.e. - Missing a portion of a day or training days.


This training may be canceled or postponed 30 days before its date due to under-enrollment or other unforeseen circumstances, such as presenter illness and/or a natural disaster (a flood, earthquake, tsunami, wildfire, or other major incidents) arise. Participants will be refunded 100%


Envision reserves the right to cancel the EMDR basic training at any time. Should this happen, learners will receive a full refund or a credit/transfer to a later course will be offered.



Grievances are only accepted in writing and will be handled within ten business days. Please email your grievance to


If you require specific accommodation, please make your request in writing 30 days before the 1st session.

Email your request to Envision cannot ensure accommodations without adequate prior notification.


*Conflict of interest for this program: There is no known conflict of interest for this program. Envision has not received any financial support for this program or its contents and will not receive any financial support before or during this program. Envision will disclose any potential conflicts at the beginning of the training.

We are proud to be the only academy offering additional courses included 
at no extra cost in your registration.

We are open and ready to answer your email: 

Monday - Friday from 9 am to 5 pm Eastern Time (except on statutory holidays when our office is closed)


Book a Free, one on one information Zoom call with one of our EMDR consultants who will be able to answer both your questions about the training as well as clinical question about EMDR.

Select the time that works for you.


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